Information literacy skill is the set of skills needed to find, retrieve, analyze, and use information. Information skill is a learning process. Or can call it is basic skills for learning.
2.What is SQRW?
SQRW is a four step strategy for reading and taking notes from chapters in a textbook.
For the first step is survey- brings to mind what you already know about the topic or a chapter and
prepares you for learning more by read the title, introduction, headings and the summary.
The second step is Question- question give you a purpose for reading and help you stay focused on the reading assignment. The third step is read- read follows each heading to find the answer to each question you formed. The last one is write- write the question and its answer in your notebook.(write down the short note or the summarize.)
3.Use Big 6 skills (step 1-6 ) of the topic you know best.
Step 1 Defind problems, information requirement.
My topic is Good hotel.
Step 2 Info.seeking strategies
-Location
-Foods
-Accommodation
-Price
-Rate of the hotel
-services
-Use the internet to find out.
-Learned from my experience be cause I used to work this job.
-I will learn more form hotel workers.
-Go to library for get more information.
Step 3 Location and access
-Go to http://www.google.com/ and find out about how to be a good hotel.http://www.davidwhitecpa.com/downloads/ten-characteristics-of-a-good-hotel-controller.htm http://www.canadianhotelguide.com/ratings.html
-Location : http://www.gizmag.com/location-location-location-could-this-hotel-be-in-the-worlds-most-beautiful/10703/ ,http://ezinearticles.com/?What-is-a-Good-Location&id=1780293
-Foods : http://images.google.co.th/images?hl=th&q=international+food&um=1&ie=UTF-8&ei=luikSqXTIs6AkQWj0uXcDA&sa=X&oi=image_result_group&ct=title&resnum=4
-services :http://www.helium.com/knowledge/14147-tips-for-improving-restaurant-service
- Check the price from website of each hotel to compare with others.
-Go to the hotels for learn about how do they give a service to the guests.
-Ask more information about that hotel from front desk or the person who can give me information.
-Booking and stay in that hotel for get the real information.
-Have some meal in that hotel.
Step 4 Use info
- Study from website of each hotel, different rates and compare. And from the real information from the hotels ex. flying,broucher etc. and from the real experience of hotel workers.
Step 5 Synthesis : Putting it all together
How to be a good hotel?
Ten Characteristics of a Good Hotel Controller
1. Current knowledge of industry “best practices”, both inside and outside the accounting department.
2. Proactive.
3. Unafraid to say “no”.
4. Current knowledge of the competitive lodging supply marketing landscape.
5. Appropriately and effectively communicates with all levels of employees, management and ownership.
6. Ability to garner support from other departments when needed.
7. Actively involved in industry associations.
8. Fraud aware.
9. Comfortable with a role that is continually shaped in response to evolving technology and greater focus on revenues.
10. Recognizes that seeking help is a sign of strength.
1. Location
When assessing location, guests judge hotel's location within the city, proximity, and street loudness. Other pluses include minimal travel times to city attractions, transportation hubs, shopping areas, restaurants and business districts.
- Mountain view
i- Sea view
- Downtown
- Uptown
- Ski activity to attraction
2. Foods
- International food
- European food
- Italian food
- Mediteranian food
- Asian food
- Maxican food
3. Accommodation
When it comes to quality of life (comfort is king), guests rate the hotel using real-world testing rather than relying on the hotels marketing. Rating is based on the quality of stay the hotel provides, including the bed, bathrooms and general appointments.
- Shuttle bus
- Wireless
- Swimming pool
- Fitness
- Kids care
4. Price
Depend on seasonal and location, chain of hotel and rate of the hotel.
5. Rate of the hotel
10.0 (Perfect):
This exceedingly rare score is reserved for a hotel that is as perfect as it could be. A hotel that receives this rating could not be reasonably improved upon in any meaningful way. Guests unequivocally recommend hotels that score a 10.
9.0 to 9.9 (Excellent):
A hotel that receives a rating in this range scores high on all of its rating criteria. It succeeds at meeting all of its intended users' needs and has no meaningful drawbacks. It would be difficult, though not impossible, to improve upon a hotel that scores in this range.
8.0 to 8.9 (Very good):
A hotel that receives a rating in this range is superior in so many ways that its relatively few drawbacks are not very important.
7.0 to 7.9 (Good):
While the strengths of a hotel scoring in this range certainly outweigh its weaknesses, it has some faults that certain guests should be aware of.
6.0 to 6.9 (Fair):
This range represents a hotel that is dead average for its market. Its strengths and weaknesses balance each other out, making it adequate for most guests but not a standout. If you can find it at an extremely low price, it may well be worth booking, but be on the lookout for a better hotel.
5.0 to 5.9 (Mediocre):
A hotel that scores in this range is merely average in the negative sense--in other words, mediocre. These hotels tend to have enough weaknesses to dampen their strengths. A much better hotel probably exists in its city, so you should consider others first.
4.0 to 4.9 (Poor):
Hotels that just aren't well run tend to fall into this range. While they may have some positive qualities, the overall package simply lacks the cohesive quality that makes other hotels successful.
3.0 to 3.9 (Very poor):
You probably should not consider a hotel in this range or lower. It has few positive qualities, if any, and its weaknesses outweigh them.
2.0 to 2.9 (Terrible):
A hotel that receives a rating in this range scores low on all of its rating criteria. It does not satisfy any of its guests' needs and has no meaningful strengths. It would be difficult, though not impossible, to find a worse hotel in its city.
1.0 to 1.9 (Abysmal):
A hotel in this range would have virtually no effective or fully functional features. The rare hotel that falls into this bottom-of-the-barrel range has no redeeming qualities at all.
-Inn, Lodge, Motel, Resort
- 1 star
- 2 stars
- 3 stars
- 4 stars
- 5 stars
- (AAA) 5 stars and 5 diamond
6. Services
service is the key separator in distinguishing a good hotel from the best hotel. The only way to determine this is to stay there and live the guest experience that the hotels provides. The guests review the hotel based on timeliness, friendliness, and access to services, plus a small bonus is given for a quick check in/out times.
- punctual
- honest
- responsibilities
- good taking care
- always greeting
- smile
- service mind
Step 6 Evaluation
http://www.canadianhotelguide.com/ratings.html
I like this website because make me get more information about how to be a good hotel. And in this website has information quite to clearly and easy to understanding.
Ten Characteristics of a Good Hotel Controller
1. Current knowledge of industry “best practices”, both inside and outside the accounting department.
2. Proactive.
3. Unafraid to say “no”.
4. Current knowledge of the competitive lodging supply marketing landscape.
5. Appropriately and effectively communicates with all levels of employees, management and ownership.
6. Ability to garner support from other departments when needed.
7. Actively involved in industry associations.
8. Fraud aware.
9. Comfortable with a role that is continually shaped in response to evolving technology and greater focus on revenues.
10. Recognizes that seeking help is a sign of strength.
And should be has good in all of this below
-Rating Criteria
-Amenities
-Cleanliness
-Location
-Comfort
-Service
-Value
-Recommendation
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